Questions about FNDZ?

Check out our User Guide for tutorials on how to use the FNDZ platform.

Having An Issue?

If you're experiencing issues when using FNDZ's features, try these steps first:
  • Refresh the page (hold CTRL + F5)
  • Clear your browser's cache
  • Restart your device
  • Check the BNB balance in your wallet
If these steps don't resolve the problem, try these additional product-specific steps below.

Trader and Index Vaults:

  • Retry your transaction with higher gas fees
  • Uninstall and reinstall your wallet (make sure you know your seed phrase first!)
Staking Pools:
  • Make sure you have BNB tokens to pay for gas fees when you withdraw your rewards

Need Further Assistance?

User Support for FNDZ is available through our fantastic community admins!
If you’re experiencing issues, we recommend reaching out to our team in the #support channel of our Discord group.
If you reach out via Telegram, be aware that our admins will NEVER contact you asking for personal information or for funds.
Our admins and team members will NEVER DM you first!
Never, under any circumstances, give someone your private key/seed phrase/recovery key!